Medical disclaimer

Educational purpose

Content on BetterCall.uk is intended for educational and informational purposes only. It is designed to support, not replace, the clinical judgment of qualified healthcare professionals.

BetterCall.uk is educational software. It is not a medical device, not a regulated clinical decision support system, and is not intended to diagnose, treat, cure, or prevent disease.

Not medical advice

• Not medical advice: BetterCall.uk does not provide medical advice, diagnosis, or treatment. Users must apply independent professional judgment and follow local protocols.
• No professional relationship: Use of BetterCall.uk does not create a doctor–patient or employer–clinician relationship with BetterCall.uk, BetterCall.ie, or its operators.
• Local protocols first: BetterCall is not a substitute for your Trust or hospital protocols, senior clinical review, local antimicrobial stewardship advice, the BNF or local formulary, or emergency services.
• Cross-jurisdiction content: Some topics, calculators, regimens, and reference links may be authored for Ireland, the UK, or both. You must verify that information is appropriate for your jurisdiction and patient before acting.
• UK sources: Where UK practice applies, confirm against current NICE or SIGN guidance, MHRA product information, the BNF, and your local formulary. BetterCall is not endorsed by the NHS, NICE, SIGN, MHRA, or royal colleges.
• Irish product information: Links to Irish SmPCs (HPRA / medicines.ie) or Ireland-origin guidance may appear. Those documents describe Irish licences and are not UK product licences. Confirm the UK product on MHRA Products, the BNF, and your local formulary before prescribing.
• Accuracy and updates: Medical knowledge and guidelines evolve. Information may not reflect the most current standards or your hospital's policies.
• AI-assisted tools: Suggestions from calculators, topics, or AI features may be wrong or incomplete. You must verify all outputs before clinical action.
• Emergencies: BetterCall is not a substitute for emergency medical assistance. In urgent situations, call for help or activate local emergency protocols immediately.
• Liability: To the fullest extent permitted by law (including mandatory rights under UK law that cannot be waived), BetterCall.uk, BetterCall.ie, and its operators assume no responsibility for outcomes resulting from reliance on content or tools in the app.

Your responsibility

You are solely responsible for clinical decisions you make using information from BetterCall.uk. Do not use the app as the sole basis for prescribing, dosing, or disposition decisions without appropriate verification.

Related documents

• Terms of Use
• Privacy Policy